Sending Review Invitations

Objective

The goal of sending review invitations is to increase your store's online visibility and credibility by generating more 4 & 5-star reviews. Higher-quality reviews improve your local SEO ranking, making it easier for pet parents to find your business online and increasing foot traffic to your store.

Review Invitation Process Animation


Why Reviews Matter for Your Business

Sending review invitations isn't just about collecting feedback—it's a powerful SEO strategy that helps more pet parents find your store online. The more 4 & 5-star reviews you have, the more often Google will show your business in local search results. This means more visibility, more customers, and more sales!


How to Send Review Invitations

NextPaw makes it easy to request customer reviews via text, helping you build a strong online reputation.

  1. Click the "Request Review" button from any page in your NextPaw dashboard.

    Request Review Button Location

  2. Enter the customer's name and phone number. Customer Information Entry Form
  3. Click "Send Request."

The customer will receive a text message with a direct link to leave a review.


Maximizing SEO with Consistent Reviews

  • Google favors businesses with fresh, high-quality reviews. By regularly requesting and receiving reviews, your store will rank higher in search results, leading to more foot traffic and online engagement.
  • NextPaw limits review requests to the same customer every 60 days to prevent spam and keep your requests effective.

Want more customers to find your store online? Start sending review invitations today!


Need Help?
If you encounter any issues, please reach out to us at  Support@NextPaw.com.

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