Managing Your Notifications

Objective

This guide explains how to manage your notifications in NextPaw, ensuring that you stay informed about important events such as customer reviews and messages. By tailoring your notifications, you can respond promptly and provide an exceptional customer experience.

Key Steps

Why Manage Your Notifications?
Responding to customer reviews and messages in a timely manner is crucial for maintaining a great customer experience. With NextPaw’s notification settings, you can choose how and when you’re alerted about important events, ensuring you never miss a message or review.

💡 SEO Boost:
Responding quickly to reviews and messages helps improve your response rate and engagement, which search engines consider when ranking local businesses. Fast replies = stronger trust signals online.

• Timely Responses: Stay on top of messages and reviews to maintain high customer satisfaction.
• Custom Alerts: Choose to receive notifications through email, mobile app, or both, depending on your preferences.

Turning On Email & Mobile App Notifications

Follow these steps to manage your notification preferences:

1. Access Profile Settings
   In the top-right corner of your dashboard, click your profile initials. Then, select Edit Profile.

   

2. Choose Notification Preferences
   Select whether you’d like to receive notifications about messages and reviews by:
   • Email
   • Mobile App

   

   Tip: Make sure you’ve downloaded the NextPaw mobile app to receive push notifications on the go.

3. Save Your Preferences
   After selecting your preferred notification method, click Update to save your changes.

Need Help?
If you have any questions or need further assistance with managing your notifications, feel free to reach out to us at team@NextPaw.com.