Getting Started - Overview
Welcome!
Welcome to NextPaw—the more innovative way to connect with pet parents online. Whether you're chatting with website visitors, managing your online listings, or creating irresistible promotions, NextPaw gives you the tools to turn online interest into in-store traffic and loyal customers.
What is NextPaw?
NextPaw brings together the tools you need to grow your business locally:
- Messaging tools to engage customers through text.
- Review and reputation management.
- Business listings and profile management.
- Promotions and event announcements.
- Integration with loyalty programs and brand directories.
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What You Completed During Onboarding
If you’ve just finished onboarding, you likely walked through these initial setup steps:
- Created a NextPaw account and password.
- Select the store locations you want to manage.
- Connected your Google and Facebook accounts.
What Comes Next
After your account is created, you’re ready to explore and activate the tools that work best for your store:
- Set up roles and permissions for your team
- Add staff members and manage user access.
- Update your business hours and store profile.
- Start responding to and requesting reviews.
- Publish your first promotion or event.
- Keep your listings up to date across platforms.
You can dive into any of these areas whenever you're ready. Each feature is designed to help your business get discovered, build trust, and convert online interest into real-world results.
Need Help?
If you encounter any issues, please reach out to us at Support@NextPaw.com.