Editing A User

When a new team member's user account is set up in the NextPaw dashboard, you'll be required to add their name, email, phone number, and role. User account information can be edited at any time by the user or an account owner. 

*Note: Account owners have unrestricted access to NextPaw and all business locations. The Account Owner has the ability to add new Team Members, archive Team Members, and modify all Team Member information and access such as passwords and the ability to reply to messages and reviews.


Updating a User’s Information, Roles, & Notifications As an Account Owner

  1. Under your “Account Button” in the top right corner of your dashboard select “Manage Team”.
  2. Click the blue pencil icon to the right of the user you want to update.
  3. Update your user's information, roles, and permissions.
  4. Click Update

Updating a User’s Information & Notifications As a Team Member

  1. Under your Account Button in the top right corner of your dashboard select Edit Profile.
  2. Update your contact information, notification settings or password.
  3. Click Update.

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