Customizing Your Webchat Widget
It's important to maintain the appearance of your brand across all channels, that's why we've included a powerful yet easy-to-use webchat widget designer & previewer directly in your dashboard's settings!
With just a few easy steps you can change the look of your webchat widget with new colors and icons, update the text to fit your brand, and select the position your widget will appear on your website.
Changing Your Widget’s Appearance
- Click the settings tab and select website.
- When customizing your Webchat Widget, take a look at the Preview section located on the right side of the screen. You can see all changes reflected in real-time, before applying them to your website.
- To update your widget's icon or background color, click the field and type in the color code or choose a color from the picker.
- Enter a short greeting to the Bubble Message field.
*Note: This is the text that appears on the bubble before it is clicked. This is a great place to get creative & customize to your business!
- Select the bubble icon for your Webchat Widget.
- Choose the position you want the Webchat Widget to be displayed on your website.
- Select the avatar image that will be included on your Webchat Widget.
- Once you're done customizing your Webchat Widget, simply Click Save. This will apply all changes to your live Webchat Widget.
- Click the Support Text field to update the message that appears inside of the Webchat Widget, then click Save. This will apply all changes to your live Webchat Widget.
