Sending a Payment Reminder

If your customer has forgotten to pay, you can send a reminder text. It might be the friendly nudge your customer needs to complete their payment. 

To send a payment reminder:

  1. Go to your Dashboard and select Sales > Orders.
  2. Find the customer you’d like to send a reminder to.
  3. Under Action, click on the 3 dots and select Send Reminder.

This automatically sends the customer a text with a link to pay. As soon as they pay, the payment status will be updated to Paid.

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