Resetting Your Password

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This guide explains how to reset your password if you're having trouble signing in or have forgotten your credentials. By following these steps, you can quickly regain access to your NextPaw account.

Password reset process animation


Key Steps

Why Reset Your Password?
If you've forgotten your password or are having trouble logging into your account, resetting your password is a simple solution. Once reset, you'll be able to access your account and continue managing your business.

  • Regain Access: Quickly recover access to your NextPaw account.
  • Keep Your Account Secure: Ensure your account remains secure by updating your password every 6 months.

How to Reset Your Password

Follow these steps to reset your password:

  1. Go to the Login Page
    Navigate to app.nextpaw.com.
  2. Click "Forgot Password?"
    On the login page, click the Forgot password? link. Login page with Forgot password link highlighted
  3. Enter Your Email Address
    Enter the email address associated with your account, then click Proceed. Email entry screen for password reset
  4. Follow the Email Instructions
    An email with password reset instructions will be sent to your inbox. Open the email and click Reset Password.
  5. Enter Your New Password
    Enter your email address and your new password. New password entry form
  6. Click "Reset Password"
    After entering your new password, click Reset Password.
  7. Sign In Again
    You can now attempt to sign in with your new password.

Need Help?
If you encounter any issues resetting your password, please reach out to us at team@NextPaw.com.

Still need help? Contact Us Contact Us